Every drop of water saved helps preserve our environment.

Together with our ambitious goals and with all of our small changes at home, we can create a sustainable future for our region’s water

Back to main website

Every drop of water saved helps preserve our environment.

Together with our ambitious goals and with all of our small changes at home, we can create a sustainable future for our region’s water

We’re installing Smart Water Meters to help us reduce leaks and save you money.

What are smart water meters?

Smart water meters measure and communicate the water you use at home to our systems. Water use is measured in near real time, which can help to find leaks, and develop more flexible billing options based on how water is used.

What are the benefits of smart water meters?

Benefits include identifying leaks, better tracking of water usage, and more accurate billing.

Can I see how much water different activities use?

Yes, you can track water usage for various activities like showering, laundry, and gardening through your online account.

How do I read my smart water meter?

You can read your smart water meter by accessing your online account or viewing the in-home display if available.

What we’re doing to secure safe, reliable drinking water for the future

Explore our plans to secure our water’s future, improve our natural environment and make the most of our region’s precious water resources.

Cutting leaks by 50%

Reducing leaks is a priority for everyone. In fact, you asked us to halve leakage sooner, so we’ve committed to doing this 10 years earlier than planned and we’ll reduce leaks by 16% by 2030. By improving our infrastructure and giving customers smart water meters, by 2040 we’re aiming to save up to 22 million litres every single day.

Saving water gets smart

Smart water meters will help save 25 million litres of precious water by 2033. We’ll be able to find and fix leaks faster than ever before, while giving you the tools and near real-time insights to help you use water more efficiently.

Empowering you to save water

Did you know that people in our region use an average of 154 litres of water a day—one of the highest rates in the UK? We’ll be supporting you to get that to around 121 litres per day. Over 10,000 customers have already started saving water with free water-saving tools, getting involved in challenges and earning rewards for community projects—are you ready to Get Water Fit?

Boosting water flow

With over 3,000km of pipes connecting our region’s water supply, we’re always looking for ways to improve how we move water around. We’ll be future proofing our water supply by upgrading a ‘booster’ at one of our pumping stations.

Creating the first major UK reservoir in 30 years

Helping to protect some of our country’s rarest chalk streams, the River Test and the River Itchen (pictured), the environmentally-led Havant Thicket Reservoir project will provide an alternative, sustainable source of water for our region, as well as for our neighbours in West Sussex and Hampshire.

Start saving water today!

Simple actions - like turning off the tap while brushing - can make a big difference.

→

Everything you need to know about smart water meters!

Get your questions answered with our FAQ.

→