Opt Out

Please complete the form below with as much information as you can provide so that we can process your application.

Your request will be processed in the following 5 working days.

Thank You

"*" indicates required fields

Your Details

Title*

Forename*

Surname*

Email*

You will use this email to login to your online account & we will use this to send notifications of your bill. It also helps us to reach you about your water supply, our services to you or responding to your enquiries, when necessary

Other Information

Customer Account Number

Can be found on your latest bill

Account Address*

Please tick the relevant box/es below to confirm the areas and/or communication channels you would like to opt-out of:

I do not wish to receive*

All Marketing

Portsmouth Water Surveys/Research

Regulatory Surveys (e.g. from our Regulator, Ofwat).

Please note: You will continue to receive essential service texts and email notifications from us in order to fulfil our statutory obligations to provide services to our customers and recover funds for those services. For more information, please see our Privacy Notice.

Privacy Notice

By submitting this form a note will be placed on your account to ensure your request is noted.

We do retain personal data that you provide to us. For more information on how we process your data and for details on how to opt out of non-essential messages, please see our Privacy Notice

Please note: You may continue to receive communications for a short period after changing your preferences while our systems are fully updated.

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