Submit a meter reading

Please complete the form below to replace an estimated meter reading.

If you haven’t yet taken a meter read, most meters are situated at the boundary of your property, under a lid about the size of a CD case, that can be lifted open with a screw driver.  If the meter is under a larger cover, situated in the road, or it is not safe to read the meter, you should not attempt to read it yourself. More advice on reading your meter can be found at https://www.portsmouthwater.co.uk/customer-services/domestic-water-meters/ in the “can I read my water meter” section.

If you have already obtained a meter reading, please complete the form below.  If we have any queries about the reading provided, we will contact you by phone, email or letter.

The meter reading you have provided will automatically be provided to Southern Water.


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  • Enter a number that we can contact you between 8.30am and 4.30pm
  • Meter Details

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      If you would prefer to share a photo of the meter with us, either drag and drop above, or use the button to select a file
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    • Privacy Notice

    • We do retain personal data that you provide to us. For more information on how we process your data and for details on how to opt out of non-essential messages, please see our Privacy Notice
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