Change of Account Management Services for Business Customers

PRESS RELEASE

PORTSMOUTH WATER ANNOUNCES PARTNERSHIP WITH CASTLE WATER TO PROVIDE RETAIL SERVICES TO BUSINESS CUSTOMERS.

In preparation for the introduction in 2017 of competition in water retail services for business customers in England, Portsmouth Water has selected Castle Water (www.castlewater.co.uk) as its partner to provide billing and associated services for its business customers.

From 1st April 2016 Castle Water, a specialist business retailer, will bill, handle calls and undertake other retail activities for business customers, initially on behalf of Portsmouth Water, but in their own right from April 20171 when the competitive market is expected to open. At that point Portsmouth Water intends to exit the business customer retail market.

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Business Customers