Our 25 year Vision survey | Portsmouth Water

Introduction

Thank you for your interest in our draft Vision statement. We would greatly value your views on what we have included in the document, and invite you to complete the questions below as your opportunity to give detailed feedback. You may find it useful to keep the Vision document open in your browser as you go through the questions, so you can refer back to it. Please avoid including personal information or data in your survey responses.

Firstly some quick questions to understand you and your relationship to Portsmouth Water

Do you receive water supplied by Portsmouth Water?(Required)

Please tick all that apply

Yes - at Home

Yes - at Work

No

Don't know

Are you responsible for paying a bill for Portsmouth Water?(Required)

Please tick all that apply

Yes – my water bill at home

Yes – a water bill for my business or organisation

No

Don’t know

In what capacity are you commenting on the Portsmouth Water Vision?(Required)

Please choose one answer that best describes who you are representing

Individual / member of the public (myself)

Business user of Portsmouth Water

Regulator

Water Retailer

Developer

Other stakeholder (not specifically related to Havant Thicket Reservoir)

Other stakeholder (specifically related to Havant Thicket Reservoir )

Do not wish to answer

Other

If you would like to let us know the organisation you are representing, please write in below.

(Otherwise just leave blank and move on to the ‘Next’ button below.)

Now, thinking about the coverage of Portsmouth Water’s Vision and what they are addressing.

How closely do you think Portsmouth Water’s Vision reflects what is important for Portsmouth Water’s customers?(Required)

Very closely reflects what is important for customers

Quite closely reflects what is important for customers

I feel neutral about this

Does not reflect very closely what is important for customers

Does not reflect at all what is important for customers

Don’t know

Please could you explain your previous answer, giving as much detail as you can?(Required)

Thinking about what the Vision covers, do you think anything is missing(Required)

Yes

No

Don't know

Please explain what you think is missing(Required)

Give as much detail as you can on what Portsmouth Water have not addressed in their Vision that you think they should include

Overall, how would you describe the level of ambition that Portsmouth Water are demonstrating through their Vision?(Required)

I think Portsmouth Water are being too ambitious – they are aiming too high

I think Portsmouth Water are demonstrating about the right level of ambition

I do not think Portsmouth Water are being ambitious enough – they should aim higher

No opinion / cannot say

Do you think Portsmouth Water should demonstrate greater ambition in any of the four specific priority areas outlined within the Vision document?(Required)

Please tell us which, if any, of these four areas you think Portsmouth should demonstrate greater ambition in? (Please tick all that apply)

Priority Area 1: Secure sustainable water supplies for our customers, which protect and enhance our environment in a changing world

Priority Area 2: Be at the frontier of delivering high-quality, resilient, net-zero services – for our customers, environment and region

Priority Area 3: Co-create solutions which deliver our customers’, communities’, and stakeholders’ priorities

Priority Area 4: Affordable water for all. Always.

None of these

How do you think Portsmouth Water should demonstrate greater ambition in Priority Area 1: ‘Secure sustainable water supplies for our customers, which protect and enhance our environment in a changing world’?(Required)

How do you think Portsmouth Water should demonstrate greater ambition in Priority Area 2: ‘Be at the frontier of delivering high-quality, resilient, net-zero services – for our customers, environment and region’?(Required)

How do you think Portsmouth Water should demonstrate greater ambition in Priority Area 3: ‘Co-create solutions which deliver our customers’, communities’, and stakeholders’ priorities’?(Required)

How do you think Portsmouth Water should demonstrate greater ambition in Priority Area 4: ‘Affordable water for all. Always.’?(Required)

Have you been involved in any research projects (surveys, interviews or focus groups) for Portsmouth Water in the last 6 months?(Required)

Yes

No

Don't recall

Do you think the Vision document reflects the views you gave during the research you took part in?(Required)

Yes - completely

Mostly

Only partially

No - not at all

Don't know / Cannot recall previous views

Please explain why you don’t think the Vision completely reflects those views you gave before in previous research you took part in. What do you think Portsmouth Water have not taken into account?(Required)

Comments

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